Refund Policy

  Damages and issues: if the item arrives damaged, or if you have receivedthe wrong item, please contact us immediately at service@xinnail.cn

To be eligible for a return, your item must meet the following criteria:

• The item must be in the same condition as when you received it.
• It should be unused, with all tool kit items
• the item must be in its original packaging.
• you will need to provide the receipt or proof of purchase

Refunds will be processed within 14 days of receiving the returned package in its original condition, please note, we do not accept items returned to us without prior approval. if you have any further questions or require assistance, please don't hesitate to contact us at service@xinnail.cn we are here to help you throughout the return process.